Frequently Asked Questions (FAQ)

General FAQ ↓
FAQ about windows ↓
FAQ about entry doors ↓.

General FAQ

What is the warranty on Feneste products?

Feneste grants: 60-month warranty for PVC windows, 60-month warranty for aluminum windows, 24-month warranty for arched windows, 24-month warranty for...

Where can I find my Feneste order number?

The order number is visible on every contract, order and invoice and is usually in the format PL-KR-XX-YYYY, where X...

How can I submit a complaint?

The fastest and most convenient way is to submit a complaint via our website....

Does Feneste offer free measurement?

Yes, in Feneste the measurement is free for all qualified projects....

How to prepare for assembly?

When it comes to installation in a newly constructed building, it is important to provide access to the site, for...

What are the differences between standard, airtight installation and installation in the insulation layer?

Standard installation is based on the use of mounting foam and anchors, airtight installation uses advanced insulation techniques with vapor-proof...

Windows FAQ

Check out the window-only FAQ

What is the waiting period for the production of windows?

The production time for standard construction windows in standard colors is: 15 working days. The production time for windows of...

Does Feneste offer free window measurements?

Yes, in Feneste the measurement is free for all qualified projects....

What are the cheapest windows?

The cheapest windows are white PVC windows....

What are the standard dimensions of the windows?

Currently, everyone on the market, when designing houses, blocks and buildings, determines the size of the joinery with the designer....

What is the scope of Feneste’s assembly work?

Normal assembly, warm assembly on expansion tapes, warm assembly on foam and vapor-permeable tapes, assembly in the insulation layer, disassembly,...

What is the VAT on the purchase of windows?

VAT depends on the country of receipt and whether it is a private or business customer. Find out more…...

What is the most durable material for the production of windows?

The most durable material for the production of windows is aluminum....

What is the most popular window material?

What materials are windows made of?

The materials from which the windows can be made are: PVC, Aluminum, Wood, Wood-Aluminum and PVC-Aluminum....

What types of windows are there?

There are many different types of windows that can be used in homes, offices and other buildings. Here are some...

What are the types of sliding systems in terrace windows?

We distinguish the following types of sliding systems in windows: HST sliding patio doors, PSK sliding patio doors and SMART-SLIDE...

What is a movable mullion?

The movable mullion is one of the elements of the window structure, permanently connected to one of the sash frames....

What is the difference between sliding window systems: HST, PSK and SMART-SLIDE?

Opening method: HST: the window rises for a few millimeters and moves, PSK: the window tilts and slides, hiding behind...

Which window profile to choose?

The choice of window profile depends on many factors, including aesthetic preferences, functionality, energy efficiency and budget. Here are some...

What is the most popular window profile?

What are the accessories for windows?

Handles, Types of anti-burglary fittings, Air Diffusers, Mutins, Insulation and sills....

What are a diffusers a window?

Window Diffusers are special devices that are used to ventilate rooms through windows. They are permanently mounted on window frames...

What types of window diffuser are there?

The available types of window diffuser are: manual, pressure, hygro-controlled and rebate....

What are muntins ?

Muntins are aluminum strips installed inside or outside the glazing of windows. They mainly play a decorative role....

What types of mutin are there?

The types of muntin are internal, Viennese, glued on both sides and pinned....

When to install interior doors in a new home?

Installation of internal doors should take place after all works that require the use of moisture (so-called wet works) have...

What is summer and winter mode in windows and how to use them?

The summer and winter mode in the windows refers to the settings of the fastening and opening of the window...

How to count the chambers in the windows?

To calculate the number of chambers in the windows, you need to consider the type of window and its design....

What gas is used in the production of windows?

In the production of windows, carbon dioxide (CO2) or argon is often used as a gas to fill the space...

What types of hinges are used in windows?

Depending on the type of window and the way it is opened, different types of hinges are used. Here are...

What is the heat factor in windows (Uw Ug Uf Rw)?

The heat factor of windows, also known as the U-value or U-value, is a measure of heat conduction through a...

What is a door frame?

A frame is a structural element of a window or door, which is permanently fixed in the wall opening or...

What types of windows are there?

Among the different types of windows, the following can be distinguished: windows due to the material (wooden, aluminum, PVC), the...

What are the differences between single-leaf and double-leaf windows?

Single-leaf and double-leaf windows differ in the number of sashes, i.e. the movable elements of the window. Here are some...

What are the benefits of energy efficient windows?

Energy-saving windows offer many benefits, both for the household and for the environment. Here are some of the main benefits...

Which fittings to choose for windows: Winkhaus, Roto, Siegenia, Maco?

Which fittings to choose: Winkhaus, Roto, Siegenia, Maco?...

What are the advantages and disadvantages of PVC, wooden and aluminum windows?

Here is a presentation of the advantages and disadvantages of windows made of three different materials: PVC, wood and aluminum:...

What are the typical sizes of standard windows?

Standard window sizes may vary by region and country, but there are several commonly used sizes. Here are examples of...

Can I install the windows myself or should I hire a professional?

Installation of windows is a task that requires appropriate skills and experience. Although it is theoretically possible to install windows...

Is it worth investing in double or triple glazing windows?

Yes, it is worth investing in double or triple glazing windows due to the many benefits they offer. Here are...

How to care for windows and keep them in good condition?

Properly caring for your windows and keeping them in good condition is key to ensuring their durability and effectiveness. Here...

What are window fittings ?

Window Fittings are a set of elements that allow you to open and close the window and keep it in...

What options are available in terms of window opening types?

There are many different options for opening windows, and the choice depends on your preferences, building style, functionality and available...

What parameters should we pay attention to when choosing windows?

When choosing windows, it is worth paying attention to several important parameters. The most important of them is the heat...

What are the popular materials used for the production of windows and what are their advantages and disadvantages?

There are several common materials used to make windows, each with its own unique characteristics. Here are some examples of...

What is tight fitting and is it worth investing in?

Airtight installation, also known as bridgeless installation, is a window installation technique that aims to improve thermal insulation and prevent...

How to choose the best Uw coefficient and what is it?

The value informing us about the amount of heat that escapes through the entire window is the Uw coefficient, i.e....

What window security options are available to improve home security?

There are various window security options available that can improve the security of your home. Here are a few of...

How long is the warranty on windows?

Feneste offers a 7-year warranty on PVC windows and a 5-year warranty on aluminum windows, ensuring the durability and highest...

What is a FIX window?

A fix window, also known as a fixed window or fixed window, is a type of window that does not...

When to install windows in a new home?

After building the walls and installing the roofing, but before starting the interior and exterior plastering, install the windows in...

What are the soundproofing recommendations for windows?

To improve the soundproofing of windows, here are some recommendations that may help:...

What is a warm frame in windows?

Warm frame in windows, often also called “warm edge” or “warm profile,” refers to a special design solution in windows...

What is a winter garden?

The winter garden is a glazed structure, which is usually insulated and has a ventilation system....

What is the difference between a winter garden, an orangery and a conservatory?

While the current trend in home renovations is to add an exclusive conservatory, most people are confused about the difference...

What are folding windows and where to use them?

Folding windows are a type of windows that fold into harmonious folds when opening and closing. They are characterized by...

Is it worth investing in a winter garden?

Yes, it is worth investing in a winter garden both at home and in business. A winter garden offers many...

What is the role of fire protection for windows?

Fire protection in windows refers to special features and properties that are designed to prevent the spread of fire, smoke...

What is the difference between an adaptive, plug-in and top-mounted roller blind?

The adaptive roller blind is mounted directly on the window, perfectly adapts to it and allows you to maintain the...

What are the costs of purchasing and installing window blinds?

The cost of purchasing and installing window blinds can vary significantly depending on many factors, such as the type of...

What is a facade blind?

The facade blind is a type of external cover mounted on the facade of the building. It consists of movable...

What are the benefits of using facade blinds?

The use of facade blinds brings many benefits, here are some of them:...

What are the costs of purchasing and installing facade roller shutters?

The costs of purchasing and installing facade roller shutters can vary and will depend on many factors, such as:...

What is the role of window seals ?

Window seals play several important roles in window construction:...

What is the service life of window seals ?

The lifespan of window seals can vary and depends on many factors, such as material quality, climatic conditions, etc....

How to prepare window openings for airtight installation?

Preparing openings for airtight installation includes priming, leveling, cutting styrofoam, taking into account specifications for lintels and foundations, with window...

What is a warm window sill?

The so-called warm window sills are most often sill profiles made of hard XPS extruded polystyrene or EPS hard polystyrene....

What is the difference between Purenit and Klinaryt?

Klinaryt and Purenit differ mainly in material and specific properties....

When to use understructure (klinaryt, purenit)?

When a window is planned to be placed directly on the foundation, the understructure plays key roles in ensuring the...

What is Aluthermo?

Aluthermo is a type of thermal insulation that is often used in construction....

What should be secured during renovation work?

During renovation work, we recommend securing all window components, but especially handles and glass....

Can custom shaped windows come in tilt/turn/tilt?

Yes, it is possible to make custom-shaped windows in tilt or tilt-turn versions, but it is important to note that...

How to install concealed roller shutters without receding lintels?

If you do not have set-back lintels, but would like to install hidden blinds, we recommend using aluthermo....

What are BOW and BAY windows?

BOW and BAY windows are specific window structures that stand out for their shape and function, adding architectural charm to...

Is it possible to order windows with unusual shapes and sizes?

Yes, at Feneste it is possible to order windows with unusual shapes and sizes...

What anti-burglary window solutions exist?

There are several anti-burglary solutions used in the windows we offer at Feneste....

What are the ventilation options in the windows offered?

Several ventilation options are available in the windows offered by Feneste to ensure adequate air circulation without having to open...

Is it possible to install mosquito nets?

Yes, at Feneste it is possible to install mosquito nets on the windows offered. We offer different types of mosquito...

What are the recommendations for installing energy-efficient windows?

Recommendations for the installation of energy-efficient windows place special emphasis on installation, which is key to ensuring maximum energy efficiency....

Can windows be equipped with additional acoustic accessories for better sound insulation?

Yes, windows can be equipped with additional acoustic accessories for improved sound insulation. One of the best solutions in this...

Can windows be equipped with childproofing?

Yes, windows can be equipped with effective childproofing features that enhance home security. One such solution is the use of...

Is it possible to change the installation date?

Yes, it is possible to reschedule a previously confirmed installation. If you need to postpone the installation for any reason,...

FAQ about entrance doors

Check out the door-only FAQ

What is the waiting period for the production of entrance doors?

The waiting time for external doors may vary depending on the material they are made of...

What are the standard dimensions of entrance doors?

The width and height of the door have a significant impact on the comfort of users and the functionality of...

What is the most durable material for the production of entrance doors?

The most durable material for the production of doors is aluminum....

What materials are entrance doors made of?

Entry doors are manufactured from a variety of materials, depending on customer needs and preferences. The most popular materials used...

How to determine the door opening direction (right/left)?

The direction in which a door opens, whether right or left, is determined by looking at the door from the...

What is the best material to choose for Entry doors: steel, aluminum, PVC or wood?

The choice of material for Entry doors depends on many factors, such as style, budget, aesthetic preference, durability and thermal...

What are door transoms?

Round door transoms are decorative and functional elements that are placed on the outside of the door, often around its...

What is the difference between a door knob, pull handle and door handle for Entry doors?

The door knob, pull handle and handle are three different elements used to open and close the door....

What is the difference between a pull handle and a handle?

In exterior doors, both pull handles and handles perform the function of enabling the door to be opened and closed,...

Is it worth considering doors with double or triple glazing?

The decision to choose a double or triple glazed door depends on many factors, such as climate, building location, energy...

What are the differences between the available types of door fillings?

There are three main types of door fillings available: double-sided overlays, single-sided overlays and batch ones....

What are the cheapest entrance doors?

The cheapest external doors are PVC doors....

What is the difference between Entry doors, exterior and interior?

The difference between entry doors, exterior doors and interior doors lies in their purpose and design features:...

What is a door transom?

A door transom, also known as a “transom” or “window transom,” is a door design element that is usually placed...

What is a door drop seal?

A door drop seal is a type of gasket installed on the bottom edge of the door to seal the...

What are the advantages of choosing doors with fanlights?

Choosing doors with fanlights brings several benefits, more natural light, optical enlargement of space, etc....

What is an entablature (pull handle) in a door?

An entablature, often referred to as a pull handle, is a component that is used to grip the hand when...

What is INOX in the context of doors?

Inox is an abbreviation derived from the French word “inoxydable,” which translates as “non-abrasive” or “stainless.” – in other words,...

Can entry doors affect a home’s energy efficiency?

Entry doors can significantly affect a home’s energy efficiency. Here are some ways they can do this:...

What are the maintenance and care recommendations for Entry doors to extend their life?

Here are some recommendations for maintenance and care of Entry doors: regular cleaning, maintenance of metal parts, etc....

What are the advantages of choosing double-leaf doors?

The choice of double-leaf doors carries several advantages:...

What is the difference between a custom door color and a standard door color?

A custom door color usually carries a higher price compared to standard color options....

What is an espagnolette in an entry door?

The bolt on Entry doors is a locking element that allows the door to be closed and opened with a...

What does Class C security mean for entry doors?

Class C is a designation used in the context of door security that indicates the level of resistance to burglary....

What are the differences between solid doors and doors with glass?

Solid doors provide more privacy and better insulation, while glazed doors let in natural light but offer less privacy....

What Entry doors accessories exist?

Accessories for Entry doors include pull handles, electronics, handles, knobs, escutcheons, peepholes, door closers, electric door openers, additional locks, cylinders,...

What Entry doors accessories provide more protection?

Accessories for Entry doors to enhance security include a door peephole, door closer, electric door strike, additional lock with door...

What Entry doors accessories improve thermal insulation and reduce heating costs?

Accessories for Entry doors, such as the drop seal, door closer, and espagnolette, improve thermal insulation and reduce heating costs....

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